Revolutionizing Your Outreach with Strategic Texting
In today's real estate landscape, text messaging has evolved into a primary tool for lead conversion. While many consumers disregard phone calls from unknown numbers, a well-timed text often receives immediate attention. Research indicates that 94% of Realtors now utilize text messaging for client communication, and according to data from Texting Base, these messages boast a response rate of approximately 45%. This guide provides 36 tailored scripts to help you navigate every stage of the real estate lifecycle, from the first contact to post-closing referrals.
For agents looking to streamline their workflow, integrating these scripts into your CRM is essential. Modern platforms like ListingHub.ai can further enhance your digital presence; for instance, while using these scripts to drive traffic to your properties, you can use an AI Listing Landing Page Generator to ensure those prospects have a high-quality destination to visit.
Initial Engagement: Reaching Out to Buyer Leads
Scenario 1: Standard Buyer Lead
"Hi [Name], this is [Your Name] from [Brokerage]. I noticed you were browsing [Property Type] in [Area] on [Website]. Are you still looking in that neighborhood? I have more details I can share or we could set up a tour. What's your schedule look like for a quick chat?"
Scenario 2: First-Time Homebuyer
"Hello [Name]! Entering the market for the first time is a big step. I’m [Your Name] with [Brokerage], and my goal is to make your first purchase seamless and stress-free. Do you have any initial questions about the process?"
Scenario 3: Showing Request Follow-up
"Hi [Name], [Your Name] here. I saw your interest in [Address]—it’s a fantastic [Property Type]! When would you like to walk through? I can also pull a list of similar homes in [Area] if you’d like. Let me know what works!"
Connecting with Sellers and Listings
Scenario 4: Cold Seller Lead
"Hello [Name], I’m [Your Name] with [Brokerage]. I reached out because I saw you might be considering selling [Address]. Would a complimentary property valuation be helpful for you right now? Let me know if you’d like to discuss the market via text or a short call."
Scenario 5: Expired Listing Outreach
"Hi [Name], this is [Your Name] from [Brokerage]. I saw that your listing at [Address] recently came off the market. I have a few specific strategies to help it sell for top dollar this time around. Are you open to a brief conversation?"
Pro Tip: To avoid being lost in the noise, consider waiting anywhere from 2 to 12 months after a listing expires to reach out. At that point, the initial surge of agent calls has died down, and the seller may be more receptive to fresh strategies.
Scenario 6: For Sale by Owner (FSBO)
"Good day [Name]! I'm [Your Name] with [Brokerage]. Are you currently collaborating with buyer’s agents for the sale of [Address]? I’d love to show you how professional representation can often net a higher price in a shorter timeframe. Interested in chatting?"
Long-term Lead Nurturing
Scenario 7: The Routine Check-in
"Hi [Name], [Your Name] here. Hope you’ve been well! It’s been a while since we touched base. If you’re thinking about [buying/selling] again, I’m here to help with whatever you need."
Scenario 8: Timeline Follow-up
"Hello [Name], [Your Name] with [Brokerage]. When we last spoke, you mentioned a move around [Timeframe]. Are those plans still in motion? I’m happy to answer any new questions you have!"
Scenario 9: The Contextual Market Update
"Hi [Name]! Just a quick update from [Brokerage]. Timing is vital, and right now [Property Type]s in [Area] are [selling fast/seeing price shifts]. If you're still in the market, I'd love to explain what this data means for your specific goals."
Reviving Unresponsive Leads
Scenario 10: The Low-Pressure Nudge
"Hello [Name], [Your Name] here. Just checking in to see if [Area] is still on your radar for a [Property Type]. No pressure at all—just wanted to let you know I’m here when you’re ready!"
Scenario 11: The Final 'Soft' Attempt
"Good day [Name]. I’ve tried reaching out a few times and don't want to be a bother if the timing isn't right. Just let me know if you still want to stay in the loop; otherwise, I’ll check back in much later!"
Scenario 12: Value-Add Insight
"Hi [Name], [Your Name] with [Brokerage]. Markets move fast—[Property Type]s in [Area] are currently [Trend]. If you're still considering a move, it might be worth a quick talk. Should we chat now, or is later better?"
Property and Market Alerts
Scenario 13: Price Improvement or Sale
"Great news [Name]! The price for [Address] just dropped to [New Price]. Want to see it?" OR "Just an update that [Address] has sold. Would you like to see similar options in [Area]?"
Scenario 14: Demand Analytics
"Hi [Name], just thought you'd like to know that homes in [Area] are currently selling for [N]% over list price in about [N] days. If you're still thinking of [buying/selling], the current data is very favorable. Have your plans changed at all?"
Scenario 15: The Perfect Match
"Hello [Name]! A new [Property Type] just hit the market in [Area] that fits your criteria perfectly, including [Feature]. Should I send over the full details?"
Scheduling and Appointment Management
Scenario 16: 24-Hour Confirmation
"Hi [Name], confirming our meeting for tomorrow at [Time] at [Address/Link]. Looking forward to discussing [Topic]! Let me know if we need to adjust the time."
Scenario 17: Day-of Reminder
"Good day [Name], see you today at [Time]! I’m excited to dive into [Topic] and answer any questions. See you shortly!"
Scenario 18: No-Show or Reschedule
"Hey [Name], just checking if we are still on for [Time]? If something came up, no worries—just let me know when you'd like to reschedule. I have openings on [Date] at [Time]."
Events and Community Engagement
Scenario 19: Open House Alert
"Hi [Name], I’m hosting an open house at [Address] this [Date] from [Time]. It's a great chance to see this [Property Type] in person. Hope to see you there!"
Scenario 20: Client Appreciation Event
"Hi [Name]! To thank you for being a valued client, I'm hosting a [Event] on [Date] at [Location]. I’d love for you to stop by! Can you make it?"
Scenario 21: Educational Seminar
"Good day [Name], still thinking about the market? I'm hosting a free workshop on [Topic] at [Time/Location]. Would you like me to reserve a seat for you?"
Holiday and Milestone Greetings
Scenario 22: General Seasonal Wish
"Wishing you a season of peace and joy! I truly value our connection and look forward to staying in touch. Best, [Your Name]."
Scenario 23: Thanksgiving Gratitude
"I'm so grateful for clients like you, [Name]! Wishing you a wonderful Thanksgiving filled with family and great food."
Scenario 24: New Year Greeting
"Happy New Year, [Name]! I hope [Year] brings you closer to all your goals. Let me know how I can support your real estate needs this year!"
Gratitude and Referral Requests
Scenario 25: Post-Consultation Thanks
"Great meeting with you today, [Name]! Thanks for sharing your goals. I'm excited to help you through this journey—don't hesitate to reach out with questions."
Scenario 26: Post-Viewing Feedback
"Thanks for touring [Address] with me. What did you think of the layout? If it wasn't the right fit, let's keep looking!"
Scenario 27: Referral Appreciation
"[Name], thank you so much for introducing me to [Referral Name]! I truly appreciate the trust you’ve placed in me and look forward to helping them."
Celebrating Milestones
Scenario 28: Closing Congratulations
"Congrats on your new [Property Type], [Name]! Wishing you many happy memories in your new home. I'm always here if you need anything moving forward."
Scenario 29: Home Anniversary
"Hey [Name], can you believe it’s been [N] years since you closed on [Address]? Happy Home Anniversary! Hope everything is going great."
Scenario 30: Life Milestones
"Big congrats on your [Milestone, e.g., new baby/job], [Name]! If your new situation means you need to find a [Property Type] that fits better, just let me know!"
Expanding Your Business: Referrals and Reviews
Scenario 31: General Referral Request
"[Name], I love working with clients like you! If you know any friends or family thinking of a move, I’d be honored to help them. Feel free to pass along my info!"
Scenario 32: After Positive Interaction
"I'm so glad we had a great experience with your [Search/Sale]! If you know anyone else looking for similar results, I’d love an introduction."
Scenario 33: Performance-Based Review
"I really enjoyed helping you [Goal, e.g., negotiate that deal]! Would you mind sharing your experience in a quick review here: [Link]? It helps my business more than you know!"
Essential Tips for Effective Professional Texting
- Brevity is Key: Be concise. State your purpose quickly and clearly.
- High Personalization: Address recipients by name and mention specific property details to build rapport.
- Tone Balance: Be friendly and approachable while remaining professional. Avoid excessive industry jargon.
- Strategic Timing: Standard business hours (9 a.m. to 6 p.m.) are generally best to avoid being intrusive.
- Promptness: Rapid responses to incoming texts demonstrate that you are a dedicated professional.
Legal Compliance and Best Practices
Adhering to the Telephone Consumer Protection Act (TCPA) is mandatory. As of early 2025, the FCC requires individual written consent for marketing texts; third-party blanket consent is no longer valid. You must provide a clear way for recipients to opt out (e.g., "Reply STOP to unsubscribe") and honor these requests within 10 business days.
Furthermore, distinguish between transactional texts (like appointment reminders) and marketing texts (like new listing alerts). Transactional messages generally do not require the same opt-in consent as long as they contain no promotional language.
Strategic Outlook
Effective texting is about balancing automation with authenticity. Using a CRM to manage these scripts ensures consistency, but the "human touch" is what closes the deal. For those creating visual content to accompany these texts, tools like a ListingHub.ai AI Property Image to Video converter can make your property updates even more engaging, providing a rich visual experience alongside your written message.
